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Old 03-18-2009 - Service Contracts for CCTV and Access Control - CCTV Systems - Voltage Talk forum
kali kali is offline
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Idea Service Contracts for CCTV and Access Control

Any one currently issuing Service contracts for CCTV and Access Control, I'd like to know a general rule-of-thumb for charging for this service. The prospect's system has been installed by "others".

I appreciate your input.
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Old 03-19-2009 - Service Contracts for CCTV and Access Control - CCTV Systems - Voltage Talk forum
Mike Hutcheson Mike Hutcheson is offline
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Inspect the system first. Charge to repair any flawed equipment or workmanship done by others. Test it completely. Then if your comfortable about the system, maybe add $15.00 per month to their monitoring. Offer it only during normal business hours. Labor only, charge for materials.
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Old 04-03-2009 - Service Contracts for CCTV and Access Control - CCTV Systems - Voltage Talk forum
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IRConsultant IRConsultant is offline
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Default Contract Pricing

I agree with the inspect and repair on a T&M basis before you make any agreement, then you need to evaluate several things before you enter the agreement.

*What type system is it.. Large Scale, Proprietary or obsolete.
*Does the manufacturer require certification to receive support?
*Does the system require a software support agreement with the manufacturer?
*How many years has it been in service?


You basically need to know your risk and weather or not any of the equipment many still be under a manufacturer’s warranty. All of this will need to be taken into consideration.

We charge based on original equipment installation using a percentage of that cost for parts & labor.
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